{"id":354,"date":"2021-03-01T16:46:43","date_gmt":"2021-03-01T16:46:43","guid":{"rendered":"https:\/\/a-tel.co\/?page_id=354"},"modified":"2021-03-11T22:47:59","modified_gmt":"2021-03-11T22:47:59","slug":"ucaas","status":"publish","type":"page","link":"https:\/\/a-tel.co\/?page_id=354","title":{"rendered":"UCaaS"},"content":{"rendered":"\t\t
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Phone Systems <\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Calling <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Mobile App | Desk Phone | PC Soft Phone<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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#WorkFromAnyware Get unlimited calling on your desk phone mobile app and PC softphone, for one low price. Click here to see a full list of UC features <\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Virtual Meetings <\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Video Conferencing <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Bring teams together with HD video and audio meetings on one of the industry\u2019s most reliable networks.<\/p>

Make working sessions easier with completely secure and encrypted screen sharing and file sharing.<\/p>

Taking your events and workshops virtual? Use Video conferencing to easily set up, manage, and run live streams.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Your cell phone is now Privet <\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Get business SMS to your main company number or any other DID on your account, this allows you to do virtually everything your mobile phone offers from on simple to use app, say goodbye to giving out your cell number.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Business SMS<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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From your company number <\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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More Cloud System <\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Features \n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tVoicemail to Email<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Receive voicemail messages, including caller information in your inbox. Voicemail-to-email saves you time in dialing to get your voicemail messages. Just open your email and listen.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tFree Local Numbers<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Choose any phone number your business needs in any area code. No matter where your office is, handle inbound and outbound calls with confidence. It\u2019s super simple to manage your company\u2019s phone lines with a cloud PBX.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Enable callers to wait on hold for the next available agent. Call Queues minimize rejected calls and deliver a great customer experience. With a cloud PBX, you won\u2019t need any specialized hardware to provide call queuing.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAuto Attendant<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

If you\u2019ve ever heard, \u201cPress 1 for sales, press 2 for support,\u201d then you\u2019ve used an auto attendant. Using a cloud PBX, set up your auto attendant in seconds, not days. Your team will appreciate speaking to the right callers every time.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tVideo Conferencing<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Collaborate with confidence using the most secure, global video conferencing solutions<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tSoftware and Applications<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

A Tell offers lots of\u00a0 different software applications to enhance our services. Click Here<\/a> to go to our apps download page.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCall Forwarding<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Many employees need to step out or travel from time to time, and our call forwarding service helps them stay in touch when they are out of the office. Forward calls to a home phone or mobile number so you won\u2019t miss business calls when you\u2019re away from your desk.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tBusiness Texting<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Your Mobile App lets you send and receive business text messages via your Business Communications number.* You can even use Business SMS when you’re at your computer using Desktop, so you don\u2019t have to use your personal phone number to stay connected.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWork from anywhere<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Work from Anywhere feature lets you take your deskphone away from the office, plug into high-speed internet, and get the system functionality and full business phone system experience you expect\u2014anywhere.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMultiple Devices on One Extension<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

With this multi-line phone system, you can use many devices for one extension (e.g., deskphone at work, deskphone at home, and softphone on your smartphone or laptop). This multi line phone system lets you use the same phone number, voice mailbox, and extension for all your registered phones at no additional cost.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAPI Integrations<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

many unified communications system has several webhook API’s.\u00a0These APIs will send a block of information to the URL you specify when certain events are triggered.\u00a0 Each block of information will have information about the event that was triggered, and you can use that information to perform actions with integrated systems.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tGoogle Chrome\u2122 Extension<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

See all of your history, recent calls, and take action all without leaving the page.<\/p><\/div><\/div><\/div>

Dial Pad:<\/strong>\u00a0Bring up a dial-pad to call any number right from the toolbar. Use the dial pad to call from any web page that has phone numbers.<\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCall delegation<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Call Delegation is a visual, easy way for admin assistants who are placing calls on behalf of executives to manage a high volume of call transfers. It also simplifies the call experience for executives.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCall Park<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Parking a call allows you to hold calls in a virtual location and retrieve them from any desk phone in your system.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIntercom<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

With intercom, you can make announcements via desk phones to colleagues across all your office locations.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPaging<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Paging lets you make real-time, one-way announcements to multiple desk phones and overhead paging devices.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAnswering rules<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Give your business phone system the flexibility to work according to any hours of operation schedule. Based on a range of options, answering rules can route calls for your company\u2019s main number as well as for individual extensions and mailboxes.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCall Transcription <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Exclusivly from DialPad Voice Intelligence (Vi) was designed with technology that allows organizations to be more efficient in their day to day communications and learn more from customer conversations. From automating note-taking to detecting customer sentiments, Vi is propelling enterprise communications into the future.<\/p>

\u00a0<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tLive Coach<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Live Coach\u2122 provides real-time coaching and sales recommendations, helping new sales reps get up to speed quickly. Using Coaching Groups, sales managers can also listen in on calls, provide advice, and take over when needed.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPost Call Automation<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

From automatically logging call summaries in Salesforce or HubSpot to generating automated call notes that include key takeaways and action items, Exclusively from Dialpad, Post Call Automation helps sales reps streamline the sales process and close more deals.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPower Monitoring Keys<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Power Keys allow your phone to have additional lines, monitor calls on other phones and pick up calls coming to other extensions. Learn how to configure your power keys.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCall Recording<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

With your cloud-based, virtual PBX, silently record all calls with no hardware. Call recording is an excellent way to fact-check customers or to provide coaching opportunities for your staff. All call recordings are securely stored, so only authorized personnel can access them.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAdvanced Call Management<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Give your office the ability to block, route, and transfer calls intelligently. Every business can leverage advanced PBX features to provide the perfect customer experience beyond voicemail.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAdvanced Call Routing<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Handle incoming calls by directing them to the correct department or team automatically. Advanced call routing criteria can include the calling number, called number, or business hours.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCall Analytics<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Get a clear snapshot of your inbound and outbound call performance at any time. You can even display the stats on fancy wallboards for the team.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCall Groups<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Create many different kinds of\u00a0 call groups, Broadcast groups: where calls ring at all phones simultaneously. liner groups where call ring in a set order. Radial group where calls ring a set amount of times at each ext. in a radial order. and many more.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tUnlimited Phone Numbers<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Numbers, also known as DIDs or DDIs, are normal telephone numbers that external callers can use to call into the system. We offer phone numbers with are code options to all 50 states and over 80 country\u2019s around the world.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tFollow Me<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Follow Me is a call following feature for business professionals who find themselves out of the office, but need to stay connected at all times of the day. It\u2019s part of our helpful Never Miss a Call options, which helps you receive calls, even when you\u2019re away from your desk.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCall Flip<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

With Call Flip, you can transfer a call answered on your mobile phone back to your deskphone, or from your deskphone to your mobile phone. And the call flip is seamless, so the person you\u2019re speaking with never knows you switched devices.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tE Fax<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Send and receive faxes on the go. from your email or online portal<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tVirtual Voicemail <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Virtual Voicemail gives each extension its own virtual voicemail box, offering secure access to messages\u00a0 on your Mobile App, your phone, or your User Portal.* Program the Virtual Voicemail box to send business voicemails to email, play different messages when you\u2019re out of the office or for specific callers, and more.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIntegrate Your Web Live Chat<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

\u00a0Answer questions and respond to customers both in the office and on the go.\u00a0 You can answer customers from anywhere at any time with the mobile app.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCompany Directory<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

\u00a0Admins have the option of publishing the company directory by first or last name. Choose to use our automated default greeting option or upload your own personalized recording of your Company Directory list.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAudio On Hold<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Promote exclusive sales or special events happening for your company while your customers are on hold. Easily update your business announcements upon season, holidays, events, and more!\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCall Blocking<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Call Blocking allows users to prevent incoming calls from specific telephone numbers. This option can be helpful with eliminating spam calls, telemarketing, and other unwanted telephone calls.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCall screening<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Take complete control over who can reach your company. Take calls from particular callers, block specific numbers, and send others directly to voicemail.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAudio conferencing<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Get connected instantly with up to 1,000 people in an audio conference call with local dial-in support.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPerformance reports<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Get up-to-the-hour reporting for a wide variety of call metrics. Performance Reports supports, such as number of missed calls with voicemail, average speed of answer, and number of refused calls.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tLive reports<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Live Reports provides easy-to-understand dashboards that include helpful information on agent performance and the overall customer service experience.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWeb Portal<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Web Portal for administrators to setup and manage the platform, and individual users to control their own settings and profile.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCaller ID<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Flexible Caller ID options that help to improve communication and increase productivity. Caller ID lets the receivers instantly know who’s calling before they answer the call, creating better customer experiences and making it easier for your teams to do their jobs well.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tFeature Codes<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Feature codes are short numbers used to call a particular telephone, call group, etc., from within the system. For example, you can set “999” to forward to filed agents cell phone\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Phone Systems Calling Mobile App | Desk Phone | PC Soft Phone #WorkFromAnyware Get unlimited calling on your desk phone mobile app and PC softphone, for one low price. Click here to see a full list of UC features Virtual Meetings Video Conferencing Video | Screen sharing | Live streaming Bring teams together with HD… Continue reading UCaaS<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-354","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/a-tel.co\/index.php?rest_route=\/wp\/v2\/pages\/354","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/a-tel.co\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/a-tel.co\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/a-tel.co\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/a-tel.co\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=354"}],"version-history":[{"count":226,"href":"https:\/\/a-tel.co\/index.php?rest_route=\/wp\/v2\/pages\/354\/revisions"}],"predecessor-version":[{"id":1315,"href":"https:\/\/a-tel.co\/index.php?rest_route=\/wp\/v2\/pages\/354\/revisions\/1315"}],"wp:attachment":[{"href":"https:\/\/a-tel.co\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=354"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}